Description
Grandstream UCM6302A Dubai
The Grandstream UCM6302A Dubai is an advanced IP PBX system designed to meet the communication and collaboration needs of small to medium-sized businesses. It is a powerful all-in-one communications solution that integrates voice, video, data, and mobility features in a single platform. The Grandstream UCM6302A Dubai is a successor to the popular UCM6200 series and offers many improvements and new features that make it a reliable and cost-effective solution for businesses.
One of the most significant features of the Grandstream UCM6302A Dubai is its ability to support up to 500 users, making it ideal for small to medium-sized businesses with growing communication needs. It offers advanced features such as call recording, call center support, and integration with popular CRM platforms, making it a versatile communications tool.
The Grandstream UCM6302A Dubai offers a robust call recording feature that allows businesses to record calls for quality assurance, training, or compliance purposes. It supports both automatic and on-demand call recording and offers flexible recording options, including recording all calls or only specific calls.
The Grandstream UCM6302A Dubai also offers a comprehensive call center solution that includes advanced features such as call queues, call routing, and real-time monitoring. It supports a range of call center management tools such as call monitoring, call barging, and call whispering, making it easy for managers to monitor and coach their agents.
The Grandstream UCM6302A Dubai integrates with popular CRM platforms such as Salesforce, Microsoft Dynamics, and SugarCRM, allowing businesses to streamline their communication and improve their customer experience. It also offers mobile integration, allowing employees to stay connected and productive while on the go.
In conclusion, the Grandstream UCM6302A Dubai is a versatile and feature-rich IP PBX system that offers businesses an all-in-one communications solution. Its advanced features, easy setup, and management tools make it an excellent choice for small to medium-sized businesses looking to improve their communication and collaboration capabilities.
Grandstream UCM6302A Specifications
| Network Interfaces
NAT Router |
2 RJ11 ports | |
| Yes (supports router mode and switch mode) | ||
| Peripheral Ports | 1*USB 3.0, 1*SD card interface | |
| LED Indicators | None | |
| LCD Display | 1*USB 2.0, 1*USB 3.0, 1*SD card interface | |
| Reset Switch | Yes, long press for factory reset and short press for reboot | |
| Voice-over-Packet Capabilities | LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, NetEQ, FEC 2.0, jitter resilience up to 50% audio packet loss | |
| Voice and Fax Codecs | Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM; T.38 | |
| QoS | Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS | |
| API | Full API available for third-party platform and application integration | |
| Telephony Operating System | Based on Asterisk version 16 | |
| DTMF Methods | In-band audio, RFC4733, and SIP INFO | |
| Provisioning Protocol &
Plug-and-Play |
Mass provisioning using AES encrypted XML configuration file, auto-discovery & auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66 multicast SIP SUBSCRIBE mDNS), eventlist between local and remote trunk | |
| Network Protocols | TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, Frame Relay (pending), IPv6, OpenVPN® | |
| Disconnect Methods | Busy/Congestion/Howl Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect | |
| Media Encryption | SRTP, TLS, HTTPS, SSH, 802.1X | |
| Universal Power Supply | Input: 100 ~ 240VAC, 50/60Hz; Output: DC 12V, 1.5A | |
| Dimensions | 270mm(L) x 175mm(W) x 36mm(H) | |
| Weight | Unit Weight: 705g; Package Weight: 1131g | |
| Temperature & Humidity | Operating: 32 – 113ºF / 0 ~ 45ºC, Humidity 10 – 90% (non-condensing)
Storage: 14 – 140ºF / -10 ~ 60ºC, Humidity 10 – 90% (non-condensing) |
|
| Mounting | Unit Weight: 725g; Package Weight: 1221g | |
|
Multi-Language Support |
|
|
| Caller ID | Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT
|
|
| Polarity Reversal/Wink | Yes, with enable/disable option upon call establishment and termination | |
| Call Center | Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/ workload, in-queue announcement | |
| Customizable Auto Attendant | Up to 5 layers of IVR (Interactive Voice Response) in multiple languages | |
| Maximum Call Capacity | Users: 250
Concurrent calls (G.711): 50 Max concurrent SRTP calls (G.711): 50 |
|
| Maximum Attendees of Conference Bridges | 3 meeting rooms and up to 50 parties | |
| Wave App | Users: 500
Concurrent calls (G.711): 75 Max concurrent SRTP calls (G.711): 75 |
|
| Call Features | 5 meeting rooms and up to 75 parties | |
| Firmware Upgrade | Supported by Grandstream Device Management System (GDMS), a zero-touch cloud provisioning and management system, It provides a centralized interface to provision, manage, monitor and troubleshoot Grandstream products | |
| Internet Protocol Standards | RFC 3261, RFC 3262, RFC 3263, RFC 3264, RFC 3515, RFC 3311, RFC 4028. RFC 2976, RFC 3842, RFC 3892, RFC 3428, RFC 4733, RFC 4566,RFC 2617, RFC 3856, RFC 3711, RFC 5245, RFC 5389, RFC 5766, RFC 6347, RFC 6455, RFC 8860, RFC 4734, RFC 3665, RFC 3323, RFC 3550 | |
